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# Terms of use

### 1. Using our service

By using our service, you are agreeing with StrideUp Homes Limited (“StrideUp”) to be bound by these Terms of Use in relation to this website and those services which are provided by StrideUp.

### 2. Registration

By registering, you certify that all information you provide in the registration is accurate. Customers may only maintain one active registration. In other words, it’s one registration per person. By accepting this agreement, you certify that you have no other registration with this website.

You must have a valid email registered with us at all times. If an email that we send to you should bounce for some reason, your account may be temporarily suspended until you contact us with a verifiable address.

### 3. Accessing our site

Access to our site and services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our site or services are unavailable at any time or for any period.

From time to time, we may restrict access to some parts, or all of our sites or services, to users who have registered with us.

### 4. Our content

In this section, ‘Content’ means any information, mode of expression, or other material and services found on this website. This includes question, answer, review, comment, tip or other piece of user-generated content, as well as software, our writings, graphics and any and all other features that may be found on the site.

Except as expressly provided in these Terms of Use, all of the Content on or in this site or services is the property of StrideUp or its licensors and is protected by UK and international copyright laws.

Our Content is intended for individual, personal use only. Accordingly, you may make one copy of our content for your personal, non-commercial use, provided that any material copied remains intact and includes the following notice: “©2023 StrideUp Homes Limited.” Any other copying, distribution, storing or transmission of any kind, or any sort of commercial use of our content, is strictly prohibited without our prior written permission.

The information provided on the site is for general information purposes only. It is not, and should not be construed as, financial or other professional advice.

In the material we make available on our site, we rely on a wide variety of sources and other websites. We believe these sources of data to be generally accurate and reliable, but sometimes they may not be. StrideUp makes no claims or representations as to the accuracy, completeness, or truth of any material contained on our site. Nor is StrideUp liable for any errors or delays in the content or transmission of the data on our site.

### 5. Indemnification

You agree to indemnify, defend, and hold harmless StrideUp, affiliates, directors, officers and employees from and against any claim, liability, cost, damage or loss we may incur (including, without limitation, solicitors’ fees) as a result of any violation by you of your obligations under these Terms of Use.

### 6. Disclaimer of warranties and liability

StrideUp cannot and does not warrant the completeness or accuracy of the news, information, or other content found on our site, or its usefulness for any particular purpose.

You understand and acknowledge that information posted by third party providers are the sole responsibility of the person from which such material originated. StrideUp takes no responsibility for the accuracy and completeness of the information posted our comparison site.

You agree that StrideUp shall not be liable for any decision made or action taken by you or others based upon reliance on news, information, or any material published by StrideUp.

All information provided on StrideUp is to be used on an ‘as is, with all faults’ basis. We make no promises that our content or the service itself will be delivered to you uninterrupted, secure, error-free or delivered in a timely manner. It means that you agree that under no circumstances shall StrideUp be liable for any direct, indirect, incidental or any other type of loss or injury resulting from your use, or downloading of any content on our site . This includes, but is not limited to, loss or injury caused by contingencies beyond our control in creating or delivering any portion of StrideUp. Nothing herein excludes or limits StrideUp’s liability for death or personal injury caused by its proven negligence, or excludes or limits our duties or any liability under any applicable law.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or services, or to your downloading of any material posted on it, or on any website linked to it.

### 7. Linking to our services

You may link to our pages or services, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site and services must not be framed on any other site, nor may you create a link to any part of our site or services other than the home page. We reserve the right to withdraw linking permission without notice.

### 8. General information

If any provision in this Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect. These Terms of Use shall be governed by the laws of England and Wales as if the Agreement was a contract wholly entered into and wholly performed within England. The courts of England and Wales shall have exclusive jurisdiction in relation to any disputes arising under or in connection with these Terms of Use, but without prejudice to StrideUp’s ability to bring proceedings against a user in the courts of any jurisdiction.

SMS Messaging Terms & Conditions

General

By opting into messages, you confirm that you are at least 18 years of age and agree to receive recurring automated marketing and informational text messages from StrideUp. Automated messages may be sent using automated text messaging technology to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with StrideUp. StrideUp reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. StrideUp also reserves the right to change the short code, phone number, or alphanumeric sender ID (such as “StrideUp”) from which messages are sent.

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase or a requirement of entering into any agreement with StrideUp.

Cancellation

Our messages will always provide clear instructions to unsubscribe.

- If the text displays as from “StrideUp” (Alphanumeric Sender): You can unsubscribe at any time by clicking the opt-out link included within the text message.

- If the text displays from a short code or mobile number: You can unsubscribe by replying STOP or by clicking the included link.

After you unsubscribe, we will send you a final message to confirm that you have been unsubscribed, and no further marketing messages will be sent. If you would like to receive messages from StrideUp again, simply sign up as you did the first time.

Support & Info

For support regarding our services, email us at hello@strideup.co or, where supported by the message type, text HELP to our messages at any time. If we include a link in messages we send you from StrideUp, you may also access instructions on how to unsubscribe and view our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply STOP (if supported), unsubscribe using the link included in our messages, or notify us of your old number at hello@strideup.co. The duty to inform us of a number change is a condition of using this service.

Privacy

If you have any questions about your data or our privacy practices, please visit our Privacy Policy at https://strideup.co/privacy-policy/

Governing Law

These Messaging Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Messaging Terms Changes

We reserve the right to change or terminate our messaging programme at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting to our website. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment in our messaging programme. Your continued enrolment following such changes shall constitute your acceptance of those changes.

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